Iberostar Waves Tucán - All Inclusive

9.8Excellent4308 reviews
Avda. Xaman-Ha, Lote Hotelero No 2, Playa del Carmen, Mexico
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Accommodation information

Location

Located in Playa del Carmen (Playacar), Iberostar Waves Tucán - All Inclusive is within a 10-minute drive of Playa del Carmen Maritime Terminal and Quinta Avenida. This all-inclusive property is 2.1 mi (3.4 km) from Playa del Carmen Main Beach and 2.7 mi (4.4 km) from Mamitas Beach.

Restaurant

Satisfy your appetite with Japanese cuisine at Bonsai, one of the property's 8 restaurants. Visit one of the 5 bars/lounges, 2 beach bars, and 2 poolside bars for a refreshing drink.

Rooms

Make yourself at home in one of the 350 air-conditioned rooms featuring free minibar items and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and desks.

Other information

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Event facilities at this property consist of conference space and meeting rooms. Free self parking is available onsite.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor pools, outdoor tennis courts, and a sauna. Additional amenities at this property include complimentary wireless internet access, concierge services, and babysitting (surcharge).

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Facilities

  • Free WiFi
  • Bicycle parking available
  • Pets not allowed
  • Babysitting or childcare (surcharge)
  • No accessible shuttle
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June 2026
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Facilities at Iberostar Waves Tucán - All Inclusive

Most popular

  • Free WiFi
  • Bicycle parking available
  • Pets not allowed
  • Babysitting or childcare (surcharge)
  • No accessible shuttle
  • Multilingual staff
  • Number of bars/lounges - 5
  • Number of outdoor pools - 4
  • Billiards or pool table
  • Conference space
  • Dry cleaning/laundry service
  • 24-hour front desk
  • ATM/banking

Internet

  • Free WiFi

Parking

  • Bicycle parking available
  • Free self parking
  • Uncovered parking

Pets

  • Pets not allowed
  • Service animals not allowed

Children

  • Babysitting or childcare (surcharge)
  • Children's club (free)
  • Children's pool
  • Supervised childcare/activities (free)

Accessibility

  • No accessible shuttle
  • No elevators
  • Wheelchair accessible
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible pool
  • Wheelchair-accessible spa

Language spoken

  • Multilingual staff

Food & drink

  • Number of bars/lounges - 5
  • Number of beach bars - 2
  • Number of poolside bars - 2
  • Number of restaurants - 8
  • Number of swim-up bars - 1
  • Picnic area
  • Snack bar/deli
  • Water dispenser

Swimming pool

  • Number of outdoor pools - 4
  • Pool umbrellas

Activities

  • Billiards or pool table
  • Ecotours nearby
  • Fitness classes on site
  • Fitness facilities
  • Golfing nearby
  • Kayaking on site
  • Outdoor tennis courts - 2
  • Playground on site
  • Proposal/romance packages available
  • Sauna
  • Scuba diving on site
  • Snorkeling nearby
  • Spa services on site
  • Spa treatment room(s)
  • Tennis on site
  • Terrace
  • Tours/ticket assistance
  • Wedding services
  • Windsurfing on site
  • Yoga classes/instruction on site

Business equipment

  • Conference space
  • Meeting rooms

Cleaning services

  • Dry cleaning/laundry service
  • Property uses a professional cleaning service

Reception service

  • 24-hour front desk
  • Concierge services
  • Luggage storage
  • Safe-deposit box at front desk

General

  • ATM/banking
  • Banquet hall
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • By ocean
  • Cashless transactions are available
  • Composting
  • Eco-friendly cleaning products provided
  • Eco-friendly cleaning products used
  • Eco-friendly toiletries
  • Essential workers only - NO
  • Full-service spa
  • Garden
  • Gift shops or newsstand
  • Hair salon
  • LED light bulbs
  • Nature reserve
  • No rollaway/extra beds available
  • Pool sun loungers
  • Professional property host/manager
  • Recycling
  • Shopping on site
  • Smoke-free property
  • Steam room
  • Turkish bath/Hammam
  • Well-lit path to entrance

Frequently asked questions about Iberostar Waves Tucán - All Inclusive

What are the check-in and checkout times at Iberostar Waves Tucán - All Inclusive?

Check-in: 15:00 to 23:00
Checkout: until 12:00

How far is the accommodation from the airport?

This accommodation is 12.09mi from Cozumel International airport.

Can I bring my pet with me to the Iberostar Waves Tucán - All Inclusive?

No, this accommodation does not allow pets.

What is the Iberostar Waves Tucán - All Inclusive's cancellation policy?

The policy may depend on room type. Please check your choice's terms.

Any further questions about this accommodation, or a booking with us?

You can contact us via the Need help? section.

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