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  6. Hotel Cielo
Hotel Cielo 1
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Hotel Cielo 5

Hotel Cielo

9.4Excellent175 reviews
Calle 4norte s/n entre 5ta y 10av - Col, Playa del Carmen, Mexico

Accommodation information

Location

With a stay at Hotel Cielo, you'll be centrally located in Playa del Carmen, steps from Quinta Avenida and 3 minutes by foot from Playa del Carmen Main Beach. This beach hotel is 0.3 mi (0.4 km) from Playacar Beach and 0.3 mi (0.4 km) from Playa del Carmen Maritime Terminal.

Restaurant

Satisfy your appetite for lunch or dinner at the hotel's restaurant, Carboncitos, or stay in and take advantage of the room service. Cooked-to-order breakfasts are served on weekdays from 7:30 AM to 11:30 AM for a fee.

Rooms

Make yourself at home in one of the 18 individually decorated guestrooms. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.

Other information

Pamper yourself with onsite massages or take in the view from a rooftop terrace. This hotel also features complimentary wireless internet access, concierge services, and discounted use of a nearby fitness facility. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).

Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

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Facilities

  • Free WiFi
  • Pets not allowed
  • No cribs (infant beds) available
  • Accessible airport shuttle
  • Multilingual staff
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Travelers / Rooms2 travelers, 1 room
Room 1
Adults(12+)2
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Age at time of travel
Infant, 0-11 months
Infant, 12-23 months
2 years old
3 years old
4 years old
5 years old
6 years old
7 years old
8 years old
9 years old
10 years old
11 years old
Check-in
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Checkout
June 2026
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Rooms

Double room, balcony12
Double room, balcony
  • 280 ft²
  • Digital TV service
  • Private bathroom
  • Television
  • Air conditioning
  • Free WiFi
  • Shower only
Room, family, grand, balcony10
Room, family, grand, balcony
  • 398 ft²
  • Digital TV service
  • Private bathroom
  • Television
  • Air conditioning
  • Free WiFi
  • Shower only
Double room7
Double room
  • 226 ft²
  • Digital TV service
  • Private bathroom
  • Television
  • Air conditioning
  • Free WiFi
  • Shower only
Quad room7
Quad room
  • 248 ft²
  • Digital TV service
  • Private bathroom
  • Television
  • Air conditioning
  • Free WiFi
  • Shower only
Show 6 more rooms

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Facilities at Hotel Cielo

Most popular

  • Free WiFi
  • Pets not allowed
  • No cribs (infant beds) available
  • Accessible airport shuttle
  • Multilingual staff
  • Breakfast available (surcharge)
  • Bicycle rentals nearby
  • Coworking spaces
  • 24-hour front desk
  • Airport transportation (surcharge)

Internet

  • Free WiFi

Pets

  • Pets not allowed

Children

  • No cribs (infant beds) available

Accessibility

  • Accessible airport shuttle
  • No elevators
  • Upper floors accessible by stairs only
  • Wheelchair accessible – no

Language spoken

  • Multilingual staff

Food & drink

  • Breakfast available (surcharge)
  • Number of restaurants - 1

Activities

  • Bicycle rentals nearby
  • Boat tours nearby
  • Ecotours nearby
  • Game drive nearby
  • Hiking/biking trails nearby
  • Personal motor watercraft nearby
  • Rooftop terrace
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Snorkeling nearby
  • Spa services on site
  • Terrace
  • Tours/ticket assistance
  • Use of nearby fitness center (discount)
  • Water skiing nearby
  • Windsurfing nearby
  • Ziplining nearby

Business equipment

  • Coworking spaces

Reception service

  • 24-hour front desk
  • Concierge services
  • Luggage storage
  • Safe-deposit box at front desk

General

  • Airport transportation (surcharge)
  • Area shuttle (surcharge)
  • Banquet hall
  • Beach nearby
  • Beach towels
  • Beach umbrellas
  • By ocean
  • Distance from property (ft) - 3281
  • Distance from property (km) - 1
  • Distance from property (miles) - 1
  • Free beach club nearby
  • LGBTQIA+ friendly
  • No rollaway/extra beds available
  • Noise-free rooms not guaranteed
  • Professional property host/manager
  • Smoke-free property

Frequently asked questions about Hotel Cielo

What are the check-in and checkout times at Hotel Cielo?

Check-in: 15:00 to 00:00
Checkout: until 12:00

How far is the accommodation from the airport?

This accommodation is 11.77mi from Cozumel International airport.

Can I bring my pet with me to the Hotel Cielo?

No, this accommodation does not allow pets.

What is the Hotel Cielo's cancellation policy?

The policy may depend on room type. Please check your choice's terms.

Any further questions about this accommodation, or a booking with us?

You can contact us via the Need help? section.

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