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- Kigali Serena Hotel





Accommodation information
Location
With a stay at Kigali Serena Hotel, you'll be centrally located in Kigali, within a 15-minute drive of Kigali Convention Centre and Union Trade Center. This luxury hotel is 1.3 mi (2.1 km) from Kandt House Museum of Natural History and 1.7 mi (2.7 km) from Club Rafiki.
Restaurant
Stop by the hotel's restaurant, The Milima Restaurant, for lunch or dinner. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Relax with your favorite drink at the bar/lounge or the poolside bar.
Rooms
Make yourself at home in one of the 148 air-conditioned rooms featuring minibars. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.
Other information
Pamper yourself with onsite massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, a sauna, and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Featured amenities include a 24-hour business center, limo/town car service, and express check-in. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Facilities
- Free WiFi
- Free parking
- Babysitting/child services (extra charge)
- Accessible parking
- Bar
Search
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Rooms

- 323 ft²
- Soundproofed rooms
- Private bathroom
- Television
- Air conditioning
- Free WiFi
- Satellite TV service
- Shower/tub combination

- 323 ft²
- Soundproofed rooms
- Private bathroom
- Television
- Air conditioning
- Free WiFi
- Satellite TV service
- Shower/tub combination

- 280 ft²
- Soundproofed rooms
- Private bathroom
- Television
- Air conditioning
- Free WiFi
- Satellite TV service
- Shower/tub combination

- 269 ft²
- Soundproofed rooms
- Private bathroom
- Television
- Air conditioning
- Free WiFi
- Satellite TV service
- Shower/tub combination
Guest reviews
4.4
Excellent
Value
Sleep Quality
Service
Cleanliness
Room
Location
Facilities at Kigali Serena Hotel
Most popular
- Free WiFi
- Free parking
- Babysitting/child services (extra charge)
- Accessible parking
- Bar
- Outdoor pool
- Aerobics
- CCTV in common areas
- Business centre (extra charge)
- Raised toilet
- Daily housekeeping
- 24-hour front desk
- 24-hour security
Internet
- Free WiFi
- Internet services
- WiFi
- WiFi available in all areas
Parking
- Free parking
- Parking
- Parking garage
- Parking on site
- Private parking
Children
- Babysitting/child services (extra charge)
- Kid-friendly buffet
- Kids' meals (extra charge)
Accessibility
- Accessible parking
- Auditory guidance
- Emergency cord in bathroom
- Facilities for disabled guests
- Lower bathroom sink
- Toilet with grab rails
- Wheelchair accessible
Food & drink
- Bar
- BBQ facilities (extra charge)
- Breakfast in the room
- Coffee house on site
- Happy hour (extra charge)
- Packed lunches
- Restaurant
- Room service
- Snack bar
- Special diet menus (on request)
- Themed dinner nights (extra charge)
- Wine/champagne (extra charge)
Swimming pool
- Outdoor pool
- Outdoor pool (all year)
- Swimming pool
Activities
- Aerobics
- Evening entertainment
- Fitness
- Fitness centre
- Fitness classes
- Fitness/spa locker rooms
- Golf course (within 3 km) (extra charge)
- Live music/performance
- Live sport events (broadcast)
- Massage (extra charge)
- Personal trainer
- Sauna
- Spa & wellness centre
- Yoga classes
Media & technology
- CCTV in common areas
- CCTV outside property
- Fax/photocopying (extra charge)
Business equipment
- Business centre (extra charge)
Bathroom
- Raised toilet
Cleaning services
- Daily housekeeping
- Dry cleaning (extra charge)
- Ironing service (extra charge)
- Laundry (extra charge)
Reception service
- 24-hour front desk
- Concierge service
- Currency exchange
- Express check-in/check-out
- Luggage storage
- Private check-in/check-out
- Valet parking
General
- 24-hour security
- Air conditioning
- Airport drop off (extra charge)
- Airport pick up (extra charge)
- Airport shuttle
- Airport shuttle (additional charge)
- Allergy-free room
- Barber/beauty shop
- Beauty services
- Body scrub
- Body treatments
- Body wrap
- Car hire
- Designated smoking area
- Facial treatments
- Fire extinguishers
- Foot bath
- Garden
- Hair colouring
- Hair styling
- Hair treatments
- Haircut
- Heating
- Hot tub
- Invoice provided
- Key card access
- Lift
- Light therapy
- Make-up services
- Manicure
- Meeting/banquet facilities (extra charge)
- Non-smoking rooms
- Non-smoking throughout
- Outdoor furniture
- Pedicure
- Safety deposit box
- Security alarm
- Shared lounge/TV area
- Smoke alarms
- Soundproof rooms
- Spa facilities
- Spa lounge/relaxation area
- Spa/wellness packages
- Steam room
- Sun loungers or beach chairs
- Sun umbrellas
- Terrace
- Trouser press (extra charge)
- Waxing services
Frequently asked questions about Kigali Serena Hotel
Checkout: until 11:00
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