Koom

Calle 9 Bis Poniente s/n, Supermanzana 15, Tulum, Mexico
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Accommodation information

Location

With a stay at Koom, you'll be centrally located in Tulum, within a 10-minute drive of Gran Cenote and Tulum National Park. This luxury aparthotel is 3.3 mi (5.3 km) from Tulum Beach and 4.3 mi (7 km) from Tulum Mayan Ruins.

Rooms

Make yourself at home in one of the 6 individually decorated guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. Your bed comes with down comforters and premium bedding. Rooms have private balconies. 55-inch Smart televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected.

Other information

Take in the views from a rooftop terrace and make use of amenities such as complimentary wireless internet access and concierge services. This aparthotel also features a communal living room, a picnic area, and gas grills. Getting to the surf and sand is a breeze with the complimentary beach shuttle.

Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Limited parking is available onsite.

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Facilities

  • Free WiFi
  • Off-street parking
  • Maximum number of pets per room 2
  • No accessible shuttle
  • Multilingual staff
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June 2026
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Similar properties

Facilities at Koom

Most popular

  • Free WiFi
  • Off-street parking
  • Maximum number of pets per room 2
  • No accessible shuttle
  • Multilingual staff
  • Barbecue grill(s)
  • 24-hour pool access
  • Art gallery on site
  • Television in common areas
  • Change of towels (on request)
  • 24-hour front desk
  • Designated smoking areas

Internet

  • Free WiFi

Parking

  • Off-street parking
  • Parking (limited spaces)

Pets

  • Maximum number of pets per room 2
  • Only dogs and cats are allowed
  • Pet max weight (per pet) in kg is 10
  • Pet max weight (per pet) in lb is 22
  • Pets allowed
  • Pets allowed (no fees)
  • Pets cannot be left unattended

Accessibility

  • No accessible shuttle
  • No elevators
  • Wheelchair accessible – no

Language spoken

  • Multilingual staff

Food & drink

  • Barbecue grill(s)
  • Couples/private dining
  • Picnic area
  • Private picnics
  • Shared microwave
  • Shared refrigerator

Swimming pool

  • 24-hour pool access
  • Number of outdoor pools - 2
  • Pool umbrellas

Activities

  • Art gallery on site
  • Fishing nearby
  • Gas grill
  • Outdoor entertainment area
  • Proposal/romance packages available
  • Rooftop terrace
  • Scooter/moped rentals on site
  • Snorkeling nearby
  • Tours/ticket assistance

Media & technology

  • Television in common areas

Cleaning services

  • Change of towels (on request)
  • Laundry facilities

Reception service

  • 24-hour front desk
  • Concierge services
  • Luggage storage
  • Porter/bellhop
  • Safe-deposit box at front desk

General

  • Designated smoking areas
  • Free beach shuttle
  • Guest will receive an email before arrival 7 days
  • Guests will receive an email with special check-in instructions
  • Outdoor furniture
  • Private host property

Frequently asked questions about Koom

What are the check-in and checkout times at Koom?

Check-in: from 16:00
Checkout: until 12:00

How far is the accommodation from the airport?

This accommodation is 11.84mi from Tulum Felipe Carrillo airport.

Can I bring my pet with me to the Koom?

Yes, you are allowed pets at this accommodation.

What is the Koom's cancellation policy?

The policy may depend on room type. Please check your choice's terms.

Any further questions about this accommodation, or a booking with us?

You can contact us via the Need help? section.

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