Hard Rock Hotel Riviera Maya - All Inclusive

9.4Excellent5004 reviews
Km 72, Carretera Cancun-Chetumal, Puerto Aventuras, Mexico
from$435/night

Accommodation information

Location

Located in Puerto Aventuras, Hard Rock Hotel Riviera Maya - All Inclusive is by the ocean, within a 10-minute drive of Puerto Aventuras Marina and Ecopark Kantun Chi. This all-inclusive property is 4.6 mi (7.4 km) from Chac Mol Cenote and 7.7 mi (12.4 km) from Xpu-ha Beach.

Restaurant

Enjoy international cuisine at The Market, one of the property's 9 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 2 coffee shops/cafes. Relax with a refreshing drink from the poolside bar or one of the 7 bars/lounges.

Rooms

Make yourself at home in one of the 1264 air-conditioned rooms featuring flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and rainfall showerheads.

Other information

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After dipping into one of the 2 outdoor pools, you can spend some time at the private beach. This property also features complimentary wireless internet access, concierge services, and babysitting (surcharge).

Featured amenities include a business center, express check-in, and express check-out. Planning an event in Puerto Aventuras? This property has 87823 square feet (8159 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

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Facilities

  • Free WiFi
  • Free self parking
  • Maximum number of pets per room 2
  • Babysitting or childcare (surcharge)
  • Elevator
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Facilities at Hard Rock Hotel Riviera Maya - All Inclusive

Most popular

  • Free WiFi
  • Free self parking
  • Maximum number of pets per room 2
  • Babysitting or childcare (surcharge)
  • Elevator
  • Multilingual staff
  • Coffee/tea in common areas
  • Number of outdoor pools - 2
  • Basketball on site
  • Computer station
  • Business center
  • Dry cleaning/laundry service
  • 24-hour front desk
  • Airport transportation

Internet

  • Free WiFi

Parking

  • Free self parking
  • Free valet parking

Pets

  • Maximum number of pets per room 2
  • Only dogs and cats are allowed
  • Pet max weight (per pet) in kg is 18
  • Pet max weight (per pet) in lb is 40
  • Pets allowed
  • Pets cannot be left unattended
  • Service animals not allowed

Children

  • Babysitting or childcare (surcharge)
  • Children's club (free)
  • Children's pool
  • Supervised childcare/activities (surcharge)

Accessibility

  • Elevator
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchairs available on site

Language spoken

  • Multilingual staff

Food & drink

  • Coffee/tea in common areas
  • Food and water bowls
  • Number of bars/lounges - 7
  • Number of coffee shops/cafes - 2
  • Number of poolside bars - 1
  • Number of restaurants - 9
  • Number of swim-up bars - 1
  • Snack bar/deli

Swimming pool

  • Number of outdoor pools - 2

Activities

  • Basketball on site
  • Billiards or pool table
  • Clubhouse
  • Ecotours nearby
  • Fitness facilities
  • Golf cart
  • Golf clubs (equipment)
  • Golf lessons available nearby
  • Golf lessons with a pro
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking on site
  • Miniature golf on site
  • Nightclub
  • Outdoor tennis courts - 2
  • Sauna
  • Scuba diving nearby
  • Snorkeling nearby
  • Spa services on site
  • Spa treatment room(s)
  • Tennis on site
  • Terrace
  • Tours/ticket assistance
  • Volleyball on site
  • Waterslide
  • Wedding services

Media & technology

  • Computer station
  • Television in common areas

Business equipment

  • Business center
  • Conference center
  • Conference space
  • Conference space size (feet) - 87823
  • Conference space size (meters) - 8159
  • Meeting rooms

Cleaning services

  • Dry cleaning/laundry service

Reception service

  • 24-hour front desk
  • Concierge services
  • Express check-in
  • Express check-out
  • Luggage storage
  • Porter/bellhop

General

  • Airport transportation
  • Airport transportation (surcharge)
  • ATM/banking
  • Banquet hall
  • Beach towels
  • Beach umbrellas
  • By ocean
  • Cashless transactions are available
  • Designated smoking areas
  • Designated smoking areas (fines apply)
  • EarthCheck
  • Full-service spa
  • Garden
  • Gift shops or newsstand
  • Grocery/convenience store
  • Hair salon
  • Number of hot tubs - 1
  • On private beach
  • Professional property host/manager
  • Shopping on site
  • Steam room
  • Well-lit path to entrance

Frequently asked questions about Hard Rock Hotel Riviera Maya - All Inclusive

What are the check-in and checkout times at Hard Rock Hotel Riviera Maya - All Inclusive?

Check-in: 15:00 to 05:30
Checkout: until 12:00

How far is the accommodation from the airport?

This accommodation is 36.90mi from Tulum Felipe Carrillo airport.

Can I bring my pet with me to the Hard Rock Hotel Riviera Maya - All Inclusive?

Yes, you are allowed pets at this accommodation.

What is the Hard Rock Hotel Riviera Maya - All Inclusive's cancellation policy?

The policy may depend on room type. Please check your choice's terms.

Any further questions about this accommodation, or a booking with us?

You can contact us via the Need help? section.

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