Iberostar Waves Quetzal - All Inclusive

9.7Excellent3107 reviews
Avenida Xaman Ha Lote Hotelero No. 2, Playa del Carmen, Mexico
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Accommodation information

Location

Located in Playa del Carmen (Playacar), Iberostar Waves Quetzal - All Inclusive is within a 10-minute drive of Playa del Carmen Maritime Terminal and Quinta Avenida. This all-inclusive property is 2.1 mi (3.4 km) from Playa del Carmen Main Beach and 2.7 mi (4.4 km) from Mamitas Beach.

Restaurant

Enjoy Japanese cuisine at Bonsai Restaurant, one of the property's 8 restaurants, or stay in and take advantage of the room service (during limited hours). When you are in need of a refreshing drink, visit the beach bar or one of 7 bars/lounges, or 3 poolside bars.

Rooms

Make yourself at home in one of the 350 air-conditioned rooms featuring free minibar items and flat-screen televisions. Your bed comes with down comforters and premium bedding. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers.

Other information

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Event facilities at this property consist of conference space and meeting rooms. Free valet parking is available onsite.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor pools, a sauna, and a fitness center. This property also features complimentary wireless internet access, concierge services, and babysitting (surcharge).

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Facilities

  • Free WiFi
  • Bicycle parking available
  • Pets not allowed
  • Babysitting or childcare (surcharge)
  • No elevators
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Travelers / Rooms2 travelers, 1 room
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June 2026
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Facilities at Iberostar Waves Quetzal - All Inclusive

Most popular

  • Free WiFi
  • Bicycle parking available
  • Pets not allowed
  • Babysitting or childcare (surcharge)
  • No elevators
  • Multilingual staff
  • Free buffet breakfast
  • Number of outdoor pools - 4
  • Billiards or pool table
  • Conference space
  • Dry cleaning/laundry service
  • 24-hour front desk
  • Banquet hall

Internet

  • Free WiFi
  • Internet access
  • Internet access - wireless

Parking

  • Bicycle parking available
  • Free self parking
  • Free valet parking
  • Off-street parking

Pets

  • Pets not allowed

Children

  • Babysitting or childcare (surcharge)
  • Children's club
  • Children's club (free)
  • Children's games
  • Children's pool
  • No cribs (infant beds) available
  • Supervised childcare/activities (free)

Accessibility

  • No elevators
  • Wheelchair accessible
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa

Language spoken

  • Multilingual staff

Food & drink

  • Free buffet breakfast
  • Number of bars/lounges - 7
  • Number of beach bars - 1
  • Number of poolside bars - 3
  • Number of restaurants - 8
  • Water dispenser

Swimming pool

  • Number of outdoor pools - 4
  • Pool umbrellas

Activities

  • Billiards or pool table
  • Ecotours nearby
  • Fitness facilities
  • Golfing nearby
  • Kayaking on site
  • Playground on site
  • Proposal/romance packages available
  • Sauna
  • Scuba diving nearby
  • Snorkeling on site
  • Spa services on site
  • Spa treatment room(s)
  • Tennis lessons on site
  • Tennis on site
  • Tours/ticket assistance
  • Wedding services
  • Windsurfing nearby
  • Windsurfing on site
  • Yoga classes/instruction on site

Business equipment

  • Conference space
  • Meeting rooms

Cleaning services

  • Dry cleaning/laundry service
  • Property uses a professional cleaning service

Reception service

  • 24-hour front desk
  • Concierge services
  • Luggage storage
  • Safe-deposit box at front desk

General

  • Banquet hall
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • By ocean
  • Cashless transactions are available
  • Composting
  • EarthCheck
  • Eco-friendly cleaning products provided
  • Eco-friendly cleaning products used
  • Eco-friendly toiletries
  • Essential workers only - NO
  • Full-service spa
  • Garden
  • Gift shops or newsstand
  • Hair salon
  • LED light bulbs
  • Nature reserve
  • No rollaway/extra beds available
  • Pool sun loungers
  • Professional property host/manager
  • Recycling
  • Shopping on site
  • Smoke-free property
  • Steam room

Frequently asked questions about Iberostar Waves Quetzal - All Inclusive

What are the check-in and checkout times at Iberostar Waves Quetzal - All Inclusive?

Check-in: 15:00 to 23:00
Checkout: until 12:00

How far is the accommodation from the airport?

This accommodation is 12.07mi from Cozumel International airport.

Can I bring my pet with me to the Iberostar Waves Quetzal - All Inclusive?

No, this accommodation does not allow pets.

What is the Iberostar Waves Quetzal - All Inclusive's cancellation policy?

The policy may depend on room type. Please check your choice's terms.

Any further questions about this accommodation, or a booking with us?

You can contact us via the Need help? section.

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