Kempinski Hotel Cancún

9.5Excellent1514 reviews
Retorno del Rey No. 36, Cancun, Mexico
fromLoading.../night

Accommodation information

Location

Located in Cancun (Zona Hotelera), Kempinski Hotel Cancún is within a 5-minute drive of Luxury Avenue Shopping Mall and Aquaworld. This beach resort is 1.3 mi (2 km) from La Isla Shopping Mall and 2 mi (3.1 km) from Iberostar Cancun Golf Course.

Restaurant

Grab a bite at The Club Grill, one of the resort's 6 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 2 bars/lounges. Buffet breakfasts are available daily from 7:00 AM to 11:30 AM for a fee.

Rooms

Make yourself at home in one of the 363 guestrooms featuring iPod docking stations and LCD televisions. Your bed comes with down comforters and premium bedding. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.

Other information

Featured amenities include limo/town car service, a computer station, and dry cleaning/laundry services. Planning an event in Cancun? This resort has 290625 square feet (27000 square meters) of space consisting of a conference center and 8 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and limited parking is available onsite.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor pools, a health club, and an outdoor tennis court. Additional amenities at this Belle Époque resort include complimentary wireless internet access, concierge services, and babysitting (surcharge).

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Facilities

  • Free WiFi
  • Parking (limited spaces)
  • Pets not allowed
  • Babysitting or childcare (surcharge)
  • Accessible airport shuttle
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Vacation packages

  • Hotel
  • Return flights
  • Total protection available
  • Book Now, Pay Later available

from$817 pp

for 2 nights

Hotel only

  • Hotel

from$371 per night

Similar properties

Facilities at Kempinski Hotel Cancún

Most popular

  • Free WiFi
  • Parking (limited spaces)
  • Pets not allowed
  • Babysitting or childcare (surcharge)
  • Accessible airport shuttle
  • Multilingual staff
  • Breakfast available (surcharge)
  • Number of outdoor pools - 2
  • Art gallery on site
  • Computer station
  • Conference center
  • Dry cleaning/laundry service
  • 24-hour front desk
  • Airport transportation (surcharge)

Internet

  • Free WiFi

Parking

  • Parking (limited spaces)

Pets

  • Pets not allowed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions

Children

  • Babysitting or childcare (surcharge)
  • Children's club
  • Children's club (surcharge)
  • No cribs (infant beds) available
  • Stroller
  • Supervised childcare/activities (surcharge)

Accessibility

  • Accessible airport shuttle
  • Assistive listening devices in meeting rooms
  • Elevator
  • Elevator door width (centimeters) - 152
  • Elevator door width (inches) - 60
  • Front entrance ramp
  • No accessible shuttle
  • Number of accessible parking spaces - 6
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible parking
  • Wheelchair accessible path of travel
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible spa

Language spoken

  • Multilingual staff

Food & drink

  • Breakfast available (surcharge)
  • Coffee/tea in common areas
  • Couples/private dining
  • Number of bars/lounges - 2
  • Number of beach bars - 1
  • Number of coffee shops/cafes - 1
  • Number of poolside bars - 1
  • Number of restaurants - 6
  • Private picnics

Swimming pool

  • Number of outdoor pools - 2
  • Pool umbrellas

Activities

  • Art gallery on site
  • Ballroom
  • Bicycle rentals nearby
  • Boat tours nearby
  • Canoeing nearby
  • Casino nearby
  • Designer stores on site
  • Ecotours nearby
  • Fishing nearby
  • Fitness classes on site
  • Fitness facilities
  • Golf lessons available nearby
  • Golfing nearby
  • Health club
  • Health or beauty spa nearby
  • Kayaking nearby
  • Limo or town car service available
  • Marina nearby
  • Motor boating nearby
  • Outdoor tennis courts - 1
  • Parasailing nearby
  • Personal motor watercraft nearby
  • Pilates classes on site
  • Playground on site
  • Proposal/romance packages available
  • Sailing nearby
  • Sauna
  • Scuba diving nearby
  • Skydiving nearby
  • Snorkeling nearby
  • Spa services on site
  • Spa treatment room(s)
  • Swimming nearby
  • Tennis lessons on site
  • Tennis on site
  • Terrace
  • Tours/ticket assistance
  • Water skiing nearby
  • Wedding services
  • Windsurfing nearby
  • Yoga classes/instruction on site
  • Ziplining nearby

Media & technology

  • Computer station
  • Television in common areas

Business equipment

  • Conference center
  • Conference space
  • Conference space size (feet) - 290625
  • Conference space size (meters) - 27000
  • Meeting rooms
  • Number of meeting rooms - 8

Cleaning services

  • Dry cleaning/laundry service
  • Laundry facilities

Reception service

  • 24-hour front desk
  • Concierge services
  • Luggage storage
  • Porter/bellhop
  • Safe-deposit box at front desk

General

  • Airport transportation (surcharge)
  • Area rugs in public areas
  • ATM/banking
  • Banquet hall
  • Beach cabanas (surcharge)
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • By ocean
  • Car recommended
  • Comprehensive food waste policy
  • EarthCheck
  • Free beach club on site
  • Free pool cabanas
  • Full-service spa
  • Garden
  • Gift shops or newsstand
  • Hair salon
  • Hardwood flooring in public areas
  • Nature reserve
  • Number of hot tubs - 1
  • On bay
  • Outdoor furniture
  • Pickleball court on site
  • Pool sun loungers
  • Professional property host/manager
  • Reception hall
  • Recycling
  • Shopping on site
  • Smoke-free property
  • Smooth flooring in public areas
  • Steam room
  • Thin carpet in public areas
  • Well-lit path to entrance

Frequently asked questions about Kempinski Hotel Cancún

What are the check-in and checkout times at Kempinski Hotel Cancún?

Check-in: from 15:00
Checkout: until 12:00

How far is the accommodation from the airport?

This accommodation is 7.59mi from Cancun International airport.

Can I bring my pet with me to the Kempinski Hotel Cancún?

No, this accommodation does not allow pets.

What is the Kempinski Hotel Cancún's cancellation policy?

The policy may depend on room type. Please check your choice's terms.

Any further questions about this accommodation, or a booking with us?

You can contact us via the Need help? section.

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